Built for HVAC companies

Techs out. Calls answered.
Jobs booked.

Every tech is out and the phone’s still ringing. TREC answers every call at once, books the visit and texts you the job. No hold music, no voicemail. Backed by a live call centre since 2004. From $16.99 a month.

Hear it handle a call for a business like yours.

Serving local service businesses
RoofingPlumbingElectricalHVACAuto repairDental+ any local service
The reality

Most jobs are lost before
anyone picks up the phone.

48%
of calls to home service companies never reach a person (Invoca, 2026). Most of those callers just call the next guy on Google.
!

First hot week of the year. Calls triple and nobody is in the office. The ones who can’t get through book whoever answers.

!

A no-cool call is often a replacement quote. Miss the service call and you miss the system quote that would have come after it.

!

Missed-call text-backs don’t hold a conversation. A text that says “sorry we missed you” doesn’t cool a house. They wanted a time on the calendar.

Interactive calculator

Find your true cost of missed calls

Slide the dials. This is what's quietly leaving every month while you're busy doing the work.

8
$1,500
50%
Monthly revenue lost
$6,000
$72,000 a year
1 saved job pays for 37 months of TREC
TREC Premium is $39.99/mo. It answers every one of those calls.
Get my demo
How TREC works

Instant answer. Real conversation.
Booked job.

TREC handles the call. Your calendar, your CRM, and your crew handle everything after.

☎

Never miss a call, day or night

Busy, after hours, or three rings in, the call rolls to your TREC number and gets answered like a person would answer it.

📅

Books the job while you work

Knows your hours, services, and pricing. Books straight into your calendar. Routes emergencies to you or your on-call number.

👤

Real people behind it

TREC has run a live call centre since 2004. Want a person on some of your calls? We can add live agents. Nobody else in this category can say that.

Incoming call · 2:07 AM
Hi, my water heater just burst, is anyone there?
I'm here. I can get a tech to you first thing. Does 7:30 this morning work, and what's the address?
Yes please. 412 Oak Street.
Booked for 7:30 at 412 Oak. You'll get a text confirmation now. Anything else the tech should know?
No, that's it. Thank you.
Call came in at 2:07 AM. Booked in 74 seconds. The owner was asleep. Text sent: New job · 412 Oak St · burst water heater · 7:30 AM
Setup

Three steps. Live this week.

1

Tell us about your business

Services, hours, pricing, booking link. We build the agent's script around it. Up to 10 hours of setup included.

2

Forward your line (we walk you through it)

Busy, after hours, or after three rings. Five-minute setup. You keep your number.

3

Calls start getting answered

Every call logged and transcribed. You get a text with name, number, job, and time the moment it's booked.

Built for trades

More booked jobs. Less time on the phone.

1st ring

Every call, answered

Faster than any receptionist, and it never puts anyone on hold. Unlimited calls at the same time.

24/7

Nights and weekends covered

The highest-intent customers call after hours. That's when you're losing them now.

Zero

Management required

Nothing to learn, nothing to configure. It runs in the background. You get a text when a job is booked.

Compare

Why not an answering service or an AI app?

Answering service
Ruby, Smith.ai
AI-only appsTREC
Monthly$235 to $375$59 to $99From $16.99
Answers at 2amHold times at peakYesYes, every call answered at once
Sounds humanYes, it is oneRobotic on hard questionsHuman-grade voice, sub-second
When the AI can't handle itN/ANobodyLive agents available. Call centre since 2004.
SetupVendor managedYou do itDone for you

The only AI receptionist with a 20-year human call centre behind it.

Plans

Start free. Pick a plan when you’re ready.

10 free minutes, no card needed. Then choose a plan.

Starter

$16.99/mo
  • 100 minutes included
  • Extra minutes $0.50/min
  • Books into your calendar
  • Text alert on every call
Hear it first
Real people included

Premium

$39.99/mo
  • 250 minutes included
  • Extra minutes $0.40/min
  • Books into your calendar
  • Live transfer to your phone or TREC's human team
Hear it first

Scale

$149.99/mo
  • 1,000 minutes included
  • Extra minutes $0.30/min
  • Books into your calendar
  • Priority human escalation
Hear it first

Not sure which plan? Start with the 10 free minutes.

Proof

Answering business calls since 2004.

The AI is new. The people behind it aren't. TREC Consulting has run live call centres for 20 years.

"PROOF_LINE_1"

A roofing company · placeholder until Mesam sends real numbers

"PROOF_LINE_2"

An electrical contractor · placeholder

"PROOF_LINE_3"

A dance studio · placeholder
Common questions

Questions people ask first.

Does it sound like a robot?

No. Callers talk to it like a receptionist. get a demo and judge for yourself.

What if it's a real emergency?

You set the rules. Emergencies ring through to you or your on-call number. And if you want a person on some calls, TREC can add live agents from its call centre.

Do I need a new phone number?

No. You keep your number and forward it when you're busy or closed.

How fast is setup?

Same week. We configure your hours, services, FAQs and booking link.

What if I go over my minutes?

Billed per minute at your plan's rate: $0.50 on Starter, $0.40 on Premium, $0.30 on Scale.

Hear it answer your calls

Get your demo.

Tell us where to reach you and we’ll set up a demo for your business.

Check your name, a 10-digit mobile number, your email and the owner question, then try again.
We use your details to contact you about TREC. Nothing else.

Got it. Thank you.

Taking you to your free 10-minute demo now…

Every call answered.
Every job covered.

Hear it answer a call for a business like yours. Then decide.

Get my demo →